Data protection P&R facilities

Privacy policy for P&R facilities in conjunction with a public transport ticket

This notice describes how APCOA PARKING Austria GmbH, Landstraßer Hauptstraße 146/13A, 1030 Vienna processes your personal data (pursuant to Art. 13 para. 1 GDPR)

1 PURPOSES OF THE DATA PROCESSING

We will process your personal data for the following purposes

a.) to check the authorised use of the P&R facilities, which is only permitted in combination with a valid public transport ticket

b.) to process reserved parking spaces - booking & payment

c.) To check the terms of use (e.g. parking across two parking spaces)

d.) Control of legally compliant use (e.g. exceeding the permitted parking time)

e.) Protection of the facilities (e.g. vandalism)

f.) Prosecution of misuse (e.g. exit without payment)

We collect this data by means of

  • the public transport ticket data provided by you

  • Image recording, evaluation of the licence plate data

The provision of your personal data is voluntary. You will be informed of the image recording and the collection of licence plate data in accordance with the legal requirements upon entry.

2 LEGAL BASIS OF THE PROCESSING

  • Legitimate interest (Art 6 para 1 lit f GDPR), which consists in achieving the purposes mentioned above under point 1 a.) to f.).

  • You have the right to object to this data processing in accordance with Art. 21 (1) GDPR if there are grounds relating to your particular situation.

3 TRANSMISSION OF YOUR PERSONAL DATA

For the above-mentioned purposes, your personal data will be transmitted to the following recipients - if necessary

  • Processors (e.g. call centre, complaint management)

  • Billing platforms

  • Insurance companies (e.g. in the event of damage)

  • Debt collection agency, lawyer, courts

  • Authorities within the scope of their remit

4 STORAGE PERIOD

Your personal data will only be stored by us for as long as is necessary to fulfil the purposes mentioned under point 1. The storage period is 24 hours from the time of exit or, in the event of an incident, for the purpose of determining compliance with the terms of use until the end of the procedure.

In any case, we store your data for as long as statutory retention obligations exist or limitation periods for potential legal claims have not yet expired.

5 YOUR RIGHTS IN CONNECTION WITH PERSONAL DATA

In principle, you have the rights to information, rectification, erasure, restriction, data portability and objection. Please contact us for this.

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the data protection authority.

6 OUR CONTACT DETAILS

Controller: APCOA PARKING Austria GmbH, Landstraßer Hauptstraße 146/13A, 1030 Vienna, office@apcoa.at

We reserve the right to amend this privacy policy at any time due to legal or technical developments. The version published on www.apcoa.at applies.

Last updated: 28.10.2020