Data protection locations

Privacy policy for car parks, multi-storey car parks and parking spaces, incl. correspondence

This notice describes how APCOA Austria GmbH, Landstraßer Hauptstraße 146/13A, 1030 Vienna processes your personal data (pursuant to Art. 13 para. 1 GDPR)

 

1 PURPOSES OF THE DATA PROCESSING

We will process your personal data for the following purposes

a.) Long-term parking management
b.) Tariff calculation for registered short-term parking customers
c.) Control of the terms of use (e.g. parking over two spaces)
d.) Control of legally compliant use (e.g. exceeding the free parking time) 
e.) Protection of facilities (e.g. vandalism)
f.) Prosecution of misuse (e.g. exit without payment, passing on a parking ticket)
g.) Correspondence in any form

We collect this data by means of

  • the data provided by you for the creation of the contract
  • the communication data sent to you, including attachments
  • the licence plate number entered by you
  • Image recording, evaluation of the licence plate data

The provision of your personal data is voluntary. You will be informed of the image recording and the collection of licence plate data in accordance with the legal requirements upon entry.

 

2 LEGAL BASIS OF THE PROCESSING

  • Contract fulfilment (Art 6 para 1 lit b GDPR)
  • Consent (Article 6(1)(a) GDPR)
  • Legitimate interests (Art 6 para 1 lit f GDPR), which consist of achieving the purposes mentioned above under point 1 (a to g).
  • You have the right to object to this data processing in accordance with Art 21 (1) GDPR if there are grounds relating to your particular situation.

 

3 TRANSMISSION OF YOUR PERSONAL DATA

For the above-mentioned purposes, your personal data will be transmitted to the following recipients - if necessary

  • Processors (e.g. call centres, complaint management, system platforms)
  • Billing platforms (fuel cards, mobility cards, etc.)
  • Insurance companies (e.g. in the event of damage)
  • Debt collection agency, lawyer, courts
  • Authorities within the scope of their remit

 

4 STORAGE PERIOD

Your personal data will only be stored by us for as long as is necessary to fulfil the contract in order to achieve the purposes mentioned under point 1.

In any case, we store your data for as long as statutory retention obligations exist or limitation periods for potential legal claims have not yet expired.

 

5 YOUR RIGHTS IN CONNECTION WITH PERSONAL DATA

In principle, you have the rights to information, rectification, erasure, restriction, data portability and objection. Please contact us for this.

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the data protection authority.

 

6 OUR CONTACT DETAILS

Controller: APCOA Austria GmbH, Landstraßer Hauptstraße 146/13A, 1030 Vienna, office@apcoa.at

We reserve the right to amend this privacy policy at any time due to legal or technical developments. The version published on www.apcoa.at applies.

 

Last updated: January 2025

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Previous versions: Privacy policy until March 2024